procesS
revieW
There's nothing boring about good processes.
(No, really!)
EFFICIENT, RESILIENT BUSINESSES ARE UNDERPINNED BY GOOD PROCESSES
Understanding how you do things and, more importantly, why you do them that way will make you more streamlined and competitive, and will probably give you more satisfied customers and employees.
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But great business processes don't just happen - they need vision, planning and ongoing management.
In Plain English works with experts (you and your people, in case you were wondering) to figure out the best way for you to do you - and we'll provide you with templates, instructions and training along the way so you can tweak them yourself when you need to.
Three key steps to awesome processes:
1
UNDERSTAND YOUR "AS IS"
As Is is pretty much what it says on the box: how you currently do stuff. Often this is less clear than you think...
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Knowing how you work now is an important step in deciding what you want to keep - and what you want to change.
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In Plain English works with key members of your team to:
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discover what your processes are.
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document them in a way everyone understands.
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analyse them to identify what's working (or not).
tech change
You're looking at new software.
org change
Your team has grown or you've added new services.
REG CHANGE
Your regulatory environment has changed.
QUALITY CHANGE
Your business efficiency has dropped.